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Terms of Service

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General terms and conditions created via the generator of Deutsche Anwaltshotline AG

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contractor

On the basis of these general terms and conditions (GTC) comes between the customer and

Felicia Becker

St. George's Churchyard 6

20099 Hamburg

E-mail address: in love@MadameFeli.de

hereinafter referred to as the provider, the contract is concluded.

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Subject of the contract

Through this contract, the sale of new goods from the area / areas  Accessories regulated in the provider's online shop. For the details of the respective offer, reference is made to the product description on the offer page.

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conclusion of contract

The contract is concluded in electronic business transactions via the shop system or via other means of distance communication such as telephone and e-mail. The offers presented represent a non-binding invitation to submit an offer through the customer order, which the provider can then accept.

The ordering process for the conclusion of the contract includes the following steps in the shop system:

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  • Selection of the offer in the desired specification (possibly variant, quantity, number)

  • Place the offer in the shopping cart

  • Pressing the button 'proceed to checkout'

  • Checking the contents of the shopping cart

  • Entering the name and email address

  • Enter the billing and delivery address

  • Choice of payment method

  • Pressing the button 'order with costs'

  • Confirmation email that order has been received

 

In addition to the shop system, orders can also be placed via remote communication (telephone/email), whereby the ordering process for concluding the contract includes the following steps:

  • Call the order hotline / send the order email

  • Confirmation email that order has been received

 

The contract is concluded with the sending of an order confirmation. The automatically created and sent order confirmation does not represent a corresponding legally binding declaration. The contract is also concluded when the goods are sent or the service is provided.

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Contract duration

The contract is concluded for an indefinite period.

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caveats

The provider reserves the right not to provide the promised service if it is not available.

Prices, shipping costs, return costs

All prices are final prices and do not include sales tax (VAT) in accordance with Section 19 (1) UStG. In addition to the final prices, there are additional costs depending on the shipping method, which are displayed before the order is shipped. If there is a right of withdrawal and this is exercised, the customer bears the costs of the return.


terms of payment

The customer only has the following options for payment:

  • advance transfer,

  • Payment service providers (PayPal and credit card),

  • Cash on pickup

 

Other payment methods are not offered and will be rejected.

The invoice amount is to be transferred in advance to the account specified there after receipt of the invoice, which contains all information for the transfer and is sent by e-mail. When using an escrow service/payment service provider, this enables the provider and customer to process the payment among themselves. The escrow service/payment service provider forwards the customer's payment to the provider. Further information is available on the website of the respective escrow service/payment service provider.

The invoice amount can also be paid in cash during normal office hours at the supplier's business premises, after deduction of the shipping costs.  The customer is obliged to pay or transfer the stated amount to the account specified on the invoice within 3 days of receipt of the invoice.

Payment is due from the invoice date without deduction. The customer is only in default after a reminder.

Offsetting against customer claims is excluded unless these are undisputed or have been legally established.

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delivery terms

The goods will be shipped immediately after confirmed receipt of payment. The dispatch takes place on average after 3 days at the latest. The entrepreneur undertakes to deliver on the 7th day after confirmed receipt of payment. The standard delivery time is 3 days unless otherwise stated in the item description. The provider either ships the order from their own warehouse as soon as the entire order is in stock there, or the order is shipped from the manufacturer as soon as the entire order is in stock there. If the provider is not responsible for a permanent obstacle to delivery, in particular force majeure or non-delivery by his own suppliers, although a corresponding hedging transaction was made in good time, the provider has the right to withdraw from a contract with the customer in this respect. The customer will be informed immediately and received services, especially payments, will be refunded.

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warranty

Consumers are entitled to a statutory right to liability for defects for the services offered in accordance with the relevant provisions of the German Civil Code (BGB). If there is a deviation from this, the warranty is based on the regulations written for this purpose in the General Terms and Conditions (GTC). This does not apply to customer claims for damages due to injury to life, limb, health or essential contractual obligations, which must be fulfilled to achieve the contractual objective. This also does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent. Otherwise, the statutory provisions apply.

 

drafting of contracts

If the customer is an entrepreneur, the risk of accidental loss and/or accidental deterioration of the goods passes to the customer when the goods are handed over, or in the case of shipment, when the goods are delivered to the selected service provider.

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Right of Withdrawal and Customer Service

The regulations on distance contracts do not apply to customers who are entrepreneurs. Therefore, these customers are not entitled to a corresponding right of withdrawal due to a distance contract. The provider does not grant such a thing either.

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Disclaimer

Claims for damages by the customer are excluded unless otherwise stated for the following reasons. This also applies to the representative and vicarious agent of the provider if the customer raises claims for damages against them. Excluded are claims for damages by the customer due to injury to life, limb, health or essential contractual obligations, which must be fulfilled in order to achieve the contractual objective. This also does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent.

Assignment and pledging prohibition

Claims or rights of the customer against the provider may not be assigned or pledged without the provider's consent, unless the customer has demonstrated a legitimate interest in the assignment or pledge.

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Language, place of jurisdiction and applicable law

The contract will be drawn up in German. The further execution of the contractual relationship takes place in German.

The law of the Federal Republic of Germany applies exclusively. For consumers, this only applies to the extent that it does not restrict any legal provisions of the country in which the customer has his domicile or habitual abode. The place of jurisdiction for disputes with customers who are not consumers, legal entities under public law or special funds under public law is the registered office of the provider.

 

privacy

In connection with the initiation, conclusion, processing and rescission of a purchase contract based on these General Terms and Conditions, the provider collects, stores and processes data. This is done within the framework of the legal provisions.

The provider does not pass on any personal data of the customer to third parties, unless he is legally obliged to do so or the customer has given his prior express consent. If a third party is used for services in connection with processing, the provisions of the Federal Data Protection Act are observed. The data communicated by the customer in the course of the order will only be processed to establish contact within the framework of contract processing and only for the purpose for which the customer provided the data.

The data will only be passed on to the shipping company that takes over the delivery of the goods in accordance with the order if necessary. The payment data will be passed on to the bank responsible for the payment. Insofar as the provider is subject to retention periods of a commercial or tax nature, the storage of some data can last up to ten years.

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During the visit to the provider's Internet shop, anonymous data that does not allow any conclusions to be drawn about personal data and is also not intended, in particular IP address, date, time, browser type, operating system and pages visited, are logged.

At the customer's request, the personal data will be deleted, corrected or blocked within the framework of the legal provisions. Free information about all personal data of the customer is possible.

For questions and requests for deletion, correction or blocking of personal data as well as collection, processing and use, the customer can contact the following address:

Felicia Chmela, St. Georgs Kirchhof 6, 20099 Hamburg, 015207584377, in love@MadameFeli.de

Severability Clause

The invalidity of a provision of these terms and conditions has no effect on the validity of the other provisions.

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Implementation of the ODR policy

Online dispute resolution in accordance with Art. 14 Para. 1 ODRVO

The European Commission provides a platform for online dispute resolution (OS), which you can find at http://ec.europa.eu/consumers/odr/ .

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